Privacy Policy

This Privacy Policy describes how Renaissance Longevity, LLC (“Renaissance Longevity,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you access or use:

• Our website and digital properties
• Our scheduling, messaging, intake, and non-clinical platform tools
• Any services we provide as the management and technology service provider to RSV Medical
• P.C., a professional corporation owned and operated by Richard Veyna, M.D. (the “Professional Entity”)

Renaissance Longevity is not a medical group and does not provide medical services.

All medical care, diagnosis, treatment decisions, and prescriptions are provided exclusively by licensed clinicians employed or contracted by RSV Medical P.C.

By accessing our website or submitting information through our platform, you agree to the practices described in this Privacy Policy.

Your use of the Services is also subject to our Terms & Conditions.

1. PERSONAL INFORMATION WE COLLECT

“Personal Information” means any information that identifies or relates to you. This includes:

Information you provide directly

• Name, address, phone number, email
• Date of birth, demographic information
• Account and registration details
• Health and wellness information submitted to your Provider
• Information completed in online forms, questionnaires, or intake surveys
• Payment-related information (processed via third-party gateways)

Health information

Renaissance Longevity assists with administrative functions on behalf of RSV Medical P.C.

Medical information (“Protected Health Information” or PHI) may be collected through:

• Telehealth visits
• Health assessments
• Treatment planning
• Laboratory information
• Messaging between you and your Provider

Automatically collected information

We may collect certain usage data automatically, such as:

• IP address
• Browser type and device identifiers
• Operating system
• Pages viewed on the Site
• Referring URLs
• Time and date of Site interactions

We may also use cookies, analytics tools, pixels, and web beacons to understand user behavior, enhance functionality, and optimize user experience.

2. HOW WE USE PERSONAL INFORMATION

Renaissance Longevity and RSV Medical P.C. may use your information to:

Clinical & Administrative Functions

• Facilitate scheduling, messaging, and telehealth workflows
• Coordinate with Providers for treatment, diagnosis, and follow-up
• Communicate appointment updates, treatment information, or changes in your care plan
• Process payments for administrative and non-clinical services

Improvement & Analytics

• Enhance platform performance and user experience
• Develop new services and programs
• Conduct quality assessments and utilization reviews
• Analyze trends and platform usage

Marketing & Communications

• Send promotional materials related to Renaissance Longevity offerings
• Personalize content and recommendations

You may opt out of marketing communications at any time

Legal, Compliance & Safety

We may use or disclose information as necessary to:

• Comply with applicable law
• Respond to regulatory requests or legal process
• Protect our operations, rights, or property
• Prevent fraud or security risks
• Address emergencies or situations involving imminent harm

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose Personal Information or PHI as follows:

• To RSV Medical P.C. and its licensed Providers

To support treatment, telehealth workflows, and medical decision-making.

• To service providers

Including:

• Hosting providers
• Payment processors
• Email/SMS vendors
• Software and analytics platforms
• IT and security providers
• Credentialed laboratories and pharmacies

These parties are contractually bound to safeguard your information.

• For healthcare operations

To confirm services rendered, support billing processes, and ensure continuity of care.

• In corporate transactions

If Renaissance Longevity undergoes a merger, acquisition, restructuring, or sale.

• As required by law

Including compliance with HIPAA, subpoenas, or government requests.

• De-identified & aggregated data

We may use or share information that cannot identify you for research, analytics, or operational improvements.

• No sale of personal information

Renaissance Longevity does not sell or rent Personal Information.

SMS messaging (TCPA)

Text message opt-in information is never shared or sold

4. YOUR RIGHTS

You may have the right to:

• Access your health information

Request electronic or paper copies of your records.

• Request corrections

If you believe any information is inaccurate or incomplete.

• Request confidential communications

We can contact you at an alternative phone number, email, or address upon request.

• Request restrictions

You may request limits on how your information is used or disclosed.

RSV Medical P.C. may not always be able to agree if it affects your care.

• Accounting of disclosures

You may request a list of certain disclosures made within the past six years.

• Receive a paper copy of this Privacy Policy

Even if you receive it electronically.

• File a complaint

You may file a complaint with Renaissance Longevity or the U.S. Department of Health and Human Services without retaliation.

5. COOKIES & TRACKING TECHNOLOGIES

We may use:

• Cookies
• Pixels
• Web beacons
• Analytics tools (e.g., Google Analytics)

These technologies help:

• Improve website performance
• Understand visitor behavior
• Provide personalized content
• Support advertising and retargeting (if used)

Users may configure browser settings to block certain cookies. Essential cookies cannot be disabled.

6. THIRD-PARTY PRACTICES

This Privacy Policy does not govern:

• Third-party websites
• Social media platforms
• Pharmacies
• Laboratories
• Providers not employed by RSV Medical P.C.

We are not responsible for their privacy practices.

7. CHILDREN’S PRIVACY

Renaissance Longevity and RSV Medical P.C. do not knowingly collect information from children under 18.

If we become aware of unauthorized information from a minor, we will delete it promptly.

8. SECURITY

We take reasonable technical, physical, and administrative measures to safeguard your information.

However, no system is completely secure, and no method of transmission is guaranteed against intrusion.

If you suspect security concerns, notify us immediately.

9. DATA RETENTION

We retain Personal Information only as long as necessary for:

• Providing services
• Compliance with legal and regulatory requirements
• Medical record requirements applicable to RSV Medical P.C.

10. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes become effective upon posting.

Your continued use of the Site constitutes acceptance of updated terms.

11. CONTACT INFORMATION

For privacy questions or requests:

Renaissance Longevity, LLC

Email: Conceige@renaissancelongevity.com

Phone: 833-548-5664

Address: 5649 Sashabaw Rd, Clarkston, MI 48346

For medical record or PHI requests related to your clinical care:

RSV Medical P.C.
Attn: Medical Records
Email: DrVeyna@renaissancelongevity.com
Address: 5649 Sashabaw Rd, Clarkston, MI 48346