Accessibility

Renaissance Longevity, LLC (“Renaissance Longevity,” “we,” or “our”) is committed to ensuring that our website, digital tools, and online services are accessible to everyone, including individuals with disabilities. We strive to provide a welcoming, inclusive, and user-friendly experience for all patients, clients, and visitors—no matter how they access our services.

Renaissance Longevity provides non-clinical administrative, technological, and operational support to RSV Medical P.C., the professional corporation owned by Richard Veyna, M.D. All medical services are furnished exclusively by licensed clinicians of RSV Medical P.C.

Our goal is to ensure that all individuals, including those using assistive technologies, can fully access our website and telehealth offerings.

1. OUR ACCESSIBILITY COMMITMENT

We aim to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a widely recognized international standard for website accessibility.

This includes ongoing efforts to:

• Improve navigation and readability
• Support screen readers and assistive devices
• Provide clear, consistent content structure
• Maintain color contrast and scalable text
• Ensure clickable elements are keyboard-navigable
• Offer alternative text for images whenever possible
• Enhance compatibility across browsers and devices

Accessibility is not a one-time project—it is an ongoing priority

2. MEASURES WE TAKE TO SUPPORT ACCESSIBILITY

To ensure continued accessibility, Renaissance Longevity:

• Performs periodic audits and accessibility evaluations
• Works with developers trained in accessibility best practices
• Updates website features and code as needed
• Reviews new content for accessibility before posting• Monitors patient feedback for usability concerns

We are committed to continually improving accessibility as technology and standards evolve.

3. THIRD-PARTY TOOLS & PLATFORMS

Our website may include integrated third-party tools (such as scheduling apps, telehealth software, or payment portals). While we strive to partner only with vendors who prioritize accessibility, we do not control the accessibility of third-party platforms. We encourage users to contact us if any integrated component is difficult to navigate.

4. TELEHEALTH ACCESSIBILITY

Renaissance Longevity supports the delivery of medical services by RSV Medical P.C. through telehealth.

To make telehealth accessible:

• We use digital platforms compatible with screen readers and common assistive technologies
• We provide instructions for accessing appointments
• We offer alternative communication methods when needed

We will make reasonable modifications to ensure equal access to telehealth-supported services

5. ACCOMMODATION REQUESTS

If you experience difficulty using any part of our website, platform, or digital tools, we are here to help.
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You may request accommodations by contacting:

Renaissance Longevity, LLC

Email: Concierge@renaissancelongevity.com

Phone: 833-548-5664

Address: 5649 Sashabaw Road, Clarkston, MI 48346

When reaching out, please:

• Describe the specific issue you encountered

• Tell us what assistive technology you use (if any)

• Provide the URL or page where the issue occurred

We will work with you to ensure the information you need is accessible.

6. FEEDBACK & REPORTING ACCESSIBILITY ISSUES

We welcome feedback on accessibility and usability. If you encounter barriers, please notify us. Your input helps us improve.

You can contact us via email, phone, website form, or mail. We strive to respond promptly.

7. ONGOING IMPROVEMENT

Renaissance Longevity is committed to maintaining a fully accessible digital environment. As part of this commitment, we regularly:

• Review accessibility legislation
• Update our internal processes
• Train our team members
• Reassess compliance with WCAG 2.1 AA standards

We value inclusivity and are dedicated to making our services accessible to all users.